Improvement of the invoice validation process in a Health Institution in the State of Mexico 266 53

Abstract

The invoice validation process has areas for improvement related to review times, inconsistencies in tax and administrative data, document support, and reprocessing that affect financial management and timely payments. This study aims, in general, to improve the invoice validation processes of a Health Institution by analyzing the existing procedures and proposing strategies aimed at increasing their efficiency, standardization, and traceability. The research was carried out using a mixed methodological approach, combining qualitative and quantitative techniques, with an interpretative, descriptive, and non-experimental design, which allowed understanding of institutional practices, identifying factors that impact process performance, and evaluating indicators related to time, errors, and procedure compliance. The results show that incorporating standardization mechanisms, administrative controls, and continuous improvement tools helps reduce errors, optimize validation times, and strengthen administrative management.